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Our team is your team

Dedicated team, dedicated project manager, ongoing high-touch services. This is WordPress Retained Services at it's best from the world's leading WordPress agency.

300+5-star Google reviews
100%Satisfaction guaranteed
30+Expert team members

How we manage your WordPress Retained Services

Save your team time, effort, & overhead - let us do the heavy lifting

Choose Saqrih's professional WordPress Retained Services plans to enhance performance, strengthen security, and maintain long-term reliability for your website.

WordPress Retained Services engineered for security, reliability, and peak performance

Work with real people, not chatbots

Not only will you work directly with real people, but you'll have a project manager and full team with decades of WordPress expertise in your corner.

Custom workflows & full flexibility

We'll help you figure out what workflows, meeting frequency, and number of hours per month is right for your organization's needs.

Seamless integration with your site & team

Your dedicated team will get to know your site inside and out. This allows us to work as effectively and efficiently as possible on all projects and requests.

Fast & responsive consultation & support

We're here to help you on all aspects of your website. Put in a request through your custom workflow and we'll take care of it, fast.

How it works

1

Kick off your program

Your dedicated team will set up a kickoff call to get to know all aspects of your organization, website, and project goals. We'll start learning the ins and outs of your site, and you'll get to meet your ongoing team. We'll listen to all concerns, issues, and goals - and provide an implementation plan for your work.

2

Set check-in frequency

All of our retained services clients have the option of one-on-one check-in meetings. We'll help you decide what frequency works best for your goals, based on our decades of experience with all types of WordPress sites and projects. We'll work at your pace and continue to set best practice standards as your projects make progress.

3

Onboard into your custom workflow

Our team will train and onboard you into your organization's custom workflow. This will provide you direct access to the people you'll be working with on an ongoing basis. We understand that all sites and clients have different requirements, so we'll custom create a workflow process that fits all your needs.

4

Add your web design, web development, & support tasks

Once onboarded into the system, you can submit your own feature requests, updates, and support and development tasks directly to your dedicated team. We'll work with you to set timelines for larger requests, and aim for a 1 business day turnaround for smaller items.

Case Studies

Testimonials

Endorsements from past clients

KELSYE N.

"I've worked with Saqrih on multiple projects. The team consistently delivers high-quality work with a strong sense of professionalism and attention to detail. They helped us modernize our web presence with a beautifully designed website that improved lead conversion significantly. On another project, they resolved complex issues within our learning management system, ensuring smooth and reliable automated course operations. When faced with unfamiliar challenges, they proactively researched solutions and upskilled independently to deliver results. A reliable partner we would confidently work with again."

KELSYE N. | FOUNDER • FEB 2020 • VERIFIED

SPLASH CLOTHING

"Saqrih brings a refreshing combination of professionalism, energy, and clear communication. Highly responsive and genuinely engaged in the work, they are a strong fit for any team looking for dependable execution and a positive working experience."

SPLASH CLOTHING

EXPEDITION LABS

"A true hidden gem. Saqrih quickly diagnosed a complex technical issue and implemented the most efficient and cost-effective solution for our needs. Their expertise spans multiple tools and technologies including UIPath, Excel automation, and Python. We would not hesitate to engage them again for future projects."

EXPEDITION LABS

SYNTAXSTUDIOS

"Saqrih has been a consistent and dependable partner, delivering high-quality work with steady communication and daily follow-ups. They integrated seamlessly into our workflow and contributed positively to our team culture. We look forward to continued collaboration."

SYNTAXSTUDIOS

TECTERA

"Professional, calm, and highly communicative, Saqrih stands out in fast-paced environments. They approach work with clarity and responsibility, making collaboration smooth and efficient. A pleasure to work with and someone we would gladly re-engage."

TECTERA

Questions? We have answers

Our team has decades of WordPress management experience under their belts, so we've heard it all. See some of our frequently asked questions below.

WordPress maintenance and management covers everything needed to keep your site secure, fast, and up to date. This includes plugin and theme updates, WordPress core upgrades, daily backups, uptime monitoring, security scanning, and performance optimisation. A managed WordPress service means you never have to worry about the technical side of running your site.

Without regular maintenance, WordPress sites become vulnerable to security exploits, suffer performance degradation, and risk data loss. Outdated plugins are the number one cause of WordPress hacks. Proactive management ensures your site stays protected, loads fast, and provides a consistently great experience for your visitors.

Paid WordPress management plans typically include regular core, plugin, and theme updates, automated daily or weekly backups with offsite storage, uptime monitoring, malware scanning and removal, performance audits, and priority support. Higher-tier plans often add developer hours for custom changes, monthly reports, and WooCommerce-specific care.

Most managed WordPress plans perform updates on a weekly basis at minimum, with security patches applied immediately as they are released. Critical vulnerabilities are addressed within 24 hours. You will receive a report after every update cycle detailing exactly what was changed and the current status of your site.

No. Before any updates or changes are applied, a full backup of your site is created and stored securely off-site. If anything unexpected occurs during the update process, we can restore your site to its previous state within minutes. Data loss during routine maintenance is extremely rare with a proper backup strategy in place.

Yes. We have deep experience managing WooCommerce stores, including product catalogue maintenance, payment gateway updates, order management support, and performance tuning for high-traffic stores. eCommerce sites require extra care due to the transactional nature of the platform, and our plans are specifically designed to address those needs.

Absolutely. You can change your plan at any time with no lock-in contracts. Upgrades take effect immediately, and downgrades apply at the start of your next billing cycle. We are happy to discuss which plan best suits your current stage and scale up as your business grows.

Our uptime monitoring checks your site every minute from multiple global locations. If a downtime event is detected, our team is alerted instantly and begins investigating. For clients on premium plans, we aim to have sites restored within one hour. You will be notified by email and a full incident report is provided once the issue is resolved.

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